Terms and Conditions
Terms and Conditions – TheShopOnline.pk
Welcome to TheShopOnline.pk! By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before proceeding. If you do not agree with any part of these terms, you must not use our website.
1. Acceptance of Terms
By using TheShopOnline.pk, you confirm that you are at least 18 years old or have the consent of a parent or guardian to use this site. You agree to use the website in accordance with these terms and all applicable laws and regulations.
2. Account Registration
To access certain features, you may need to create an account.
You are responsible for maintaining the confidentiality of your account information, including your password.
You agree to provide accurate and complete information during registration and to update it as necessary.
3. Product Information
We strive to ensure that product descriptions, images, and prices are accurate. However, errors may occur, and we reserve the right to correct any inaccuracies.
Product availability is subject to change, and we do not guarantee that all items will be in stock at all times.
4. Pricing and Payments
All prices are listed in PKR (Pakistani Rupees) unless otherwise stated.
We reserve the right to change prices at any time without prior notice.
Payment must be made in full at the time of purchase. We accept various payment methods, including credit/debit cards and other secure payment options.
5. Shipping and Delivery
Delivery times are estimates and may vary depending on your location and product availability.
TheShopOnline.pk is not responsible for delays caused by third-party shipping providers or unforeseen circumstances.
Risk of loss or damage to products passes to you upon delivery.
6. Returns and Refunds
Please review our Return Policy for detailed information on returns, exchanges, and refunds.
Items must be returned in their original condition, with all tags and packaging intact.
Refunds will be processed within a specified period after we receive and inspect the returned item.
7. User Conduct
You agree not to use the website for any unlawful purpose or in a way that could harm the site or its users.
Prohibited activities include hacking, spamming, or uploading malicious content.
8. Money Back Guarantee
At TheShopOnline.pk, your satisfaction is our top priority. We stand behind the quality of our products and services, which is why we offer a Money Back Guarantee to ensure you shop with confidence.
How It Works
If you’re not completely satisfied with your purchase, you can return the item within 14 days of delivery for a full refund or exchange. Here’s what you need to know:
Eligibility:
The item must be unused, in its original packaging, and in the same condition as when you received it.
Proof of purchase (order number or receipt) is required.
Process:
Contact our customer support team at support@theshoponline.pk or call +92-311-4772117 to initiate a return.
Follow the instructions provided to return the item.
Refund:
Once we receive and inspect the returned item, we will process your refund within 7 business days.
Refunds will be issued to the original payment method.
Exclusions:
Items that are damaged, used, or not in their original condition.
Products with missing tags or packaging.
Certain items (e.g., perishables, personalized products) may not be eligible for return.
Why Trust Us?
Hassle-Free Returns: Simple and straightforward process.
Customer-Centric: Your satisfaction is our commitment.
Secure Shopping: Shop with confidence knowing we’ve got you covered.
9. Intellectual Property
All content on TheShopOnline.pk, including text, images, logos, and designs, is the property of TheShopOnline.pk and is protected by intellectual property laws.
You may not use, reproduce, or distribute any content from the site without our prior written permission.
10. Limitation of Liability
TheShopOnline.pk is not liable for any indirect, incidental, or consequential damages arising from your use of the site or products purchased.
Our liability is limited to the maximum extent permitted by law.
11. Privacy Policy
Your use of TheShopOnline.pk is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. Please review it to understand our practices.
12. Changes to Terms and Conditions
We reserve the right to update or modify these terms and conditions at any time. Changes will be effective immediately upon posting on the website. Your continued use of the site constitutes acceptance of the updated terms.
13. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of Pakistan. Any disputes arising from your use of the site will be subject to the exclusive jurisdiction of the courts in Pakistan.
14. Contact Us
If you have any questions or concerns about these terms and conditions, please contact us at:
Email: support@theshoponline.pk
Contact Number: +92-311-4772117
Thank you for choosing TheShopOnline.pk! We appreciate your trust and look forward to serving you.
TheShopOnline.pk Team
